At ThemeShelf, we are committed to delivering your digital purchases promptly and efficiently. This policy outlines the timeframe and process for digital file delivery after a successful purchase.
1. Delivery Time
- All digital files are delivered electronically.
- The estimated delivery time ranges from a minimum of 10 minutes to a maximum of 12 hours after a successful payment confirmation.
- Delivery times may vary depending on factors such as order volume, payment verification, or technical issues.
2. Delivery Process
- Once the payment is confirmed, you will receive an email with a download link to access your purchased file(s).
- Please ensure that the email address provided during checkout is accurate and accessible.
- If you do not receive your download link within the stated timeframe, kindly check your spam or junk folder before contacting support.
3. Conditions for Delivery
- Files are delivered only after the payment has been successfully processed and verified.
- In rare cases, unforeseen technical issues may cause delays. We will notify you promptly in such situations.
4. No Physical Deliveries
All products on ThemeShelf are digital downloads. No physical copies will be shipped to customers.
5. Changes to the Digital Fulfillment Policy
We reserve the right to update or modify this policy at any time without prior notice. Changes will be effective upon posting on this page.
By purchasing from ThemeShelf, you acknowledge and agree to this Digital Fulfillment Policy.
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